CEO Selling Doesn’t Scale

What’s the biggest difference I see between a $1 million technology company and a $10 million technology company? You might think it’s something like the quality of their products or the size of their management team, but it’s not. The key difference is...

Is Your Focus Narrow Enough?

You’ve been working hard to build your new product or launch your service. You’re excited because your first potential customers are still interested in buying from you, despite several delays. Now it’s time to start chasing more customers by growing...

The Two Most Important Questions

Think about it: Who is your customer? What does this customer value? These are two of Peter Drucker’s “Five Most Important Questions” for your organization. I often find myself returning to Drucker’s questions in strategic discussions about a business or...

The Marketing Trap

Successful startup entrepreneurs almost always have impressive skills in two areas: product creation and sales. They find problems in the marketplace and create products or services that satisfy those needs with teams that can deliver the solution with meager...

Outliers by Malcolm Gladwell – Book Summary

Outliers is the latest book from best-selling author Malcolm Gladwell. He also wrote The Tipping Point, one of my favorite marketing books. Gladwell is an astute social researcher and a master storyteller. His other books and his columns in The New Yorker magazine are...